FAQs
When will you restock?
1
These pieces are custom-made, some styles may not be restocked. Restocks and new releases will be announced on Instagram and through email for those who sign up.
*If you need a large order for a team, club, or school, please contact us directly via our support email or Instagram direct message.
When will I receive my package?
2
Once your order has been received, it will take approximately 3–5 business days to arrive. For a more accurate delivery estimate, please refer to the tracking number provided.
What is the return policy?
3
REFUND: We stand by the quality of our products. If you receive a damaged, defective, or incorrect item, we will gladly send a replacement.
EXCHANGE: If the item you received does not fit and you need a different size, you may exchange it within 15 days of your delivery date , if size is available.
CONDITION: Items must be unworn, unwashed with all tags attached.
SHIPPING: Return shipping costs will be covered by the customer.
How can I contact you?
4
You can reach us at anytime via our email adara@omraclub.com. We aim to respond quickly usually within 1-2 business days.